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Emergency & Useful Phone Numbers In Mexico

UTILITIES AND SERVICES IN THE ROSARITO BEACH AREA

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Important Information for the User

What is an Emergency?

A situation in which life, health, or public or private property is in imminent danger and which requires immediate action. For example Deprivation of liberty, family violence, injuries to minors or incapacitated persons, violations, medical emergencies, etc.

What is this App?

The Application 911MóvilBC is a new tool to request emergency care services that makes available to the public the possibility of contacting through the following options:

  • Emergency call with GPS location.
     
  • Chat to report an emergency with GPS location (requires an available telephone operator).
     
  • Panic Button

How to Use it?

It is used depending on the user's needs and situation.

Movil BC Emergency Numbers Rosarito

Cleans Right Round The Design

Emergency Call

If there is no impediment to verbal communication, then this option allows you to make a phone call to the 911 number, which, unlike a conventional call, has the advantage of the location by means of GPS, for this, it is necessary to keep the GPS active on the device.

Chat

In cases where there is a situation or impediment to communicating verbally whether temporary or permanent the option to use. Pressing this button will make contact with the C4 closest to your location and will open a chat session with the first available telephone operator. The advantage that this functionality has been sent photography and location by GPS.

Panic Button

If you are in a situation of risk in which your life is in danger and you can not use the previous options such as the call or chat, (for example in the case of deprivation of liberty, violent crime in progress or medical emergency in which it is not possible to communicate verbally) this is the option to use.

Important Update!

As of October 3rd, 2016 the number for emergencies changed from 066 to 911, you may call this number from any landline, cellphones (Locked and unlocked with or without service) and public phones. 

911 is Mexico's New Emergency Assistance Service, it takes care of any situations and emergencies involving the Police, Fire Department, and Ambulance Services, it’s similar to the 911 service in the U.S. 

Below is a list of the most common emergency numbers, make sure you read the section on How to Dial Phones in Mexico.

Police Department

Rosarito:  +52 (661) 613-0612
Tijuana:  +52 (664) 688-5541
Ensenada:  +52 (646)182-3036

Redcross Ambulance

Rosarito: +52 (661) 612-0414
Tijuana: +52 (664) 685-5556
Ensenada: +52 (646)174-4585

Police Department

Rosarito:  +52 (661) 613-0612
Tijuana:  +52 (664) 688-5541
Ensenada:  +52 (646)182-3036

 

Rescatel Inbursa Telcel

There's another option that offers family protection 365 days in Mexico and abroad, Rescatel Inbursa, Telcel with services, assistance, and the best advice and medical reference network. You can Dial *100 from a Mexican Cellphone to ask for help with a minor cost.

State's Tourist Attention Office

From any Mexican cellphone or landline Dial  078

Consulates in Tijuana

U.S. Consulate: 
+52 (664) 622-7400
Canadian Consulate: 
+52(664) 684-0461

 

DIF (Family Protection Department)

Rosarito: +52 (661) 612-6082
Tijuana: +52 (664) 608-8200
Ensenada: +52 (646) 900-9030
Mexico's Amber Alert: 
(800) 008-5400

Anonymous Reporting of Crime and Corruption

Within Mexico: Dial  089
From the U.S.: (866) 201-5060

Rosarito's Useful Numbers for Expats/Visitors

FRAO (Foreign Residents Attention Office)

+52 (661) 614-9697
Note:
Family protection 365 days in Mexico and abroad, with services, assistance, and the best advice and medical reference network. 

Rosarito Beach City Hall

+52 (661) 614-9600

Ombudsman Office

+52 (661) 614-9600
Note:
The Ombudsman office will assist tourists with any problems; especially accidents or crime

Convention and Visitors Bureau

+52 (661) 612-0396

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